Daniel went above and beyond to make sure our two cats were healthy, happy, and cared for during a two week vacation we took last year, and was able to take care of the cats on short notice for other trips after that. He made sure to ask thorough questions during our initial cat meet-and-greet and get to know our two cats. He even managed to earn the approval of our very skittish cat who usually runs and hides under the bed with strangers!