FAQs about our sitters

How are your sitters selected?

Every sitter at The Comforted Kitty is selected for their years of cat care experience, excellent customer service, and proven exceptional work ethic. Furthermore, we are proud to pay a living wage in order to attract and retain the best caregivers.

All of our partner cat sitters are screened and selected via a rigorous three-part interview process, an extensive reference check, and must pass a criminal background check too. Furthermore, they are covered under our commercial liability insurance and bonding policies.

Have questions? Shoot us an email (info@comfortedkitty.com) or call/text us (925-494-0485)

Will I get to meet my sitter beforehand?

Absolutely! In fact, we require an initial consultation / meet-and-greet with you as a new client so that the sitter can come to your home and interact with both you and your cat, to make sure there’s a good fit. It also is an opportunity for the cat sitter to familiarize themselves with the entire visit and care routine, retrieve your house keys, and ask you any questions they might have. It’s also appropriate in this meeting for either party to mention any concerns that might exist so that both you and your sitter are best prepared for the sittings. There is a $15 fee for this meeting.

Have questions? Shoot us an email (info@comfortedkitty.com) or call/text us (925-494-0485)

How many sitters will be caring for my cat?

We believe it is very important for a sitter to develop a relationship with our human and feline clients. In fact, it’s really beneficial for all when the sitter is able to form a strong bond with your cat. Therefore, only your one assigned sitter (the person you meet at the initial consultation) will be entering your home to care for your cat. Unlike many other pet sitting companies and dog walking apps that are popular these days, you will always know ahead of time who is coming into your home and we won’t ever bring another person or animal into your home. No bait and switches here!

Have questions? Shoot us an email (info@comfortedkitty.com) or call/text us (925-494-0485)

Will I have the same sitter each time I use your services?

While we do assign a sitter as your primary sitter — and strive to have that person care for your cat each trip — we cannot guarantee their availability each time. This can be due to such factors as illness, personal obligations, vacations, or other scheduling conflicts. If we do have to assign a substitute sitter to help you out, you will always get to meet that person beforehand to see they are a good fit with your cat too, and also go over the whole visit care routine with them. And rest assured… the sitter will ALWAYS be a The Comforted Kitty sitter who is background checked, insured, bonded, and fully vetted. Additionally, all of your cat care routine and contact information is stored securely in our pet sitting software so that regardless of which sitter helps, they will always have the most up-to-date information to complete the care — and execute the visits — properly without any confusion.

Have questions? Shoot us an email (info@comfortedkitty.com) or call/text us (925-494-0485)

Do you have references available?

Absolutely. Check out our Happy Clients page, as well as our Yelp, Google, and Facebook review pages. Lot’s of our current clients are eager to share their experience using our professional cat sitting services!

Have questions? Shoot us an email (info@comfortedkitty.com) or call/text us (925-494-0485)

Meet Your Sitters

925-494-0485 info@comfortedkitty.com